Questioning Consumer

 Mercedes 7G tiptronic Gearbox I'm the proud owner of a 2013 Mercedes E250 CDI, (W212), have owned this car for almost 10 years now. Sitting at 205000km, I was expecting more years of reliable service and great comfort.  Unfortunately for me, 1 hour into my trip to Durban last year, the car broke down at the De Hoek Plaza outside Heidelberg. Luckily for me it wasn't further out, together with my insurance company I managed to pay R2000 for towing the car on a flatbed back to Johannesburg. Beware This is the chance you take when buying an old car. Depending how you drive it, you may be in for some nasty surprises (I do drive the car hard when I feel like using all 500Nm of torque).  Below is the story of what happened. I still haven't resolved it yet.   Symptoms So when I came to a stop at the toll gate, the engine just started shuddering and switched off. It felt like when I had my old Ford Escort and the one spark plug got loose from its seat. It was quite a loud and scary